FREQUENTLY ASKED QUESTIONS

Question: No biotin on the ingredient list??
Answer: I just looked at my bottle of Apple Cider Vinegar with Biotin shampoo and the ingredient does list BIOTIN. I love this shampoo and it was recommended by a Hair Dress that had cancer and her hair was getting very thin and she thought it would help me regain my hair after I had cancer.

Question: Is this product gluten free?
Answer: Our product is all vegan and natural.


Question: Are there fragrance, ANY form of chemical fragrence, in your product?
Answer: We use natural oil blends to create the fragrance among with some of the herbs and ingredients like apple cider vinegar that add to the scent.


Question:Is it safe to use on perm hair?
Answer:Absolutely. You can use our ACV shampoo with confidence. Rinsing your hair with ACV shampoo will not take out a perm or relaxer. On the contrary, ACV has countless benefits for our bodies, both inside and out, including our hair.


Question:Which shampoo is better the cocnut one or apple cider vinegar i have hard water looking for something to help my hair
Answer:I have hard water where I live too. I do have the apple cider shampoo and absolutely love it. Even with our hard waterand my dry curl hair it leaves my hair shiny and full of volume. The directions don’t say to wash out the conditioner and I haven’t. 3 days of not washing my hair and its still smells good and shiny!

Question:Is this coconut free?
Answer:No


Question:I’m torn between this product and wow products. wow has a lot of bad but, they have a lot more reviews. which should i buy
Answer:We generally do not like to talk about other products but we would like to tell you a hint. We do not cut corners to manufacture our product in China or India. The brand you talked about is made in India and our products are made right here in the USA.

Question:I’m on medicine that is thinning my hair will this shampoo help restore my hair
Answer:I really cannot answer your question now I’ve only been using this product around 4 or 5 times … I’m giving it like 2 or 3 more shampoos to really be able to answer that question but it making it soft yes I’m noticing the difference cuz my hair was coarse and dry


Question:These are pretty small bottles for the price how long do they last if washing your hair every other day? Also is it a strong scent?
Answer:Mine lasted over a month with both myself and my son using them about every other day. The scent is not strong and is actually quite pleasant.

Question:Yes can you give me the ingredient list in the exact order that’s listed on the apple cider shampoo bottle
Answer:Thanks for asking. We take pride in our formula and manufacturing which is done here in the USA and not in India and China. Here is the complete ingredient deck for our ACV shampoo.


Question:Is this safe for color treated hair?
Answer:Extremely safe.


Question:Do it really work or what like make your hair grow does it dry your hair out after wash or nice and soft got to hair to play wit
Answer:It did dry my hair out. Think if you have oily hair you would love it. My hairdresser said she has seen new hair growth in some of her clients. I will give mine to a friend who has oily hair, I cannot use


Question:Can men used this?
Answer:Absolutely. Both men and women have more or less similar hair issues such as frizz, dandruff and hair loss. Our ACV shampoo with Biotin – help maintain a pH level of the body which eventually help with the frizz, dandruff and hair loss.


Question:How many oz are these bottles?
Answer:16.9 fl. oz.

Question:Didnt get my wow shampoo and conditioner apple cider and avocado
Answer:I have only used the Apple cider vinager and this one with biotin


Question:What are all the ingredients?
Answer:Thank you very much for asking. All the ingredients are already there at the back of the bottle. But here we are sending you the complete ingredient deck for your convenience.
DEIONIZED WATER, ORGANIC ALOE BARBADENSIS (ALOE VERA) LEAF JUICE, COCAMIDOPROPYL BETAINE, SODIUM COCOYL METHYL TAURATE, DISODIUM COCOAM-PHOD… see more

Question:Is it safe for dreadlocks ?
Answer:Yes it is safe for dreadlocks. You can always rinse your hair and shampoo and condition with confidence.


Question:To seller: There is no biotin in the ingredients’ list on either shampoo or conditioner! It’s only says biotin on the front of the bottles. How come?
Answer:Dear Customer, Biotin and ACV are the main components of the formula. Here we are sending you the complete deck of the components. Please do let us know if you have any question. DEIONIZED WATER, ORGANIC ALOE BARBADENSIS (ALOE VERA) LEAF JUICE, COCAMIDOPROPYL BETAINE, SODIUM COCOYL METHYL TAURATE, DISODIUM COCOAM-PHOD… see more


Question:What color is the shampoo and conditioner ?? Is it clear or white ?
Answer:The Shampoo is a golden color. The conditioner is white. It’s a great duo. No parabens, it’s a clean shampoo and your hair looks amazing after use.


Question:Why does the pump come open/up on the conditioner? Why are pumps and bottle different? Why does bottle arrive leaking? Why container box crushed?
Answer:I am not sure I had no issues with my bottles and pumps


Question:Why can’t I buy just the conditioner? I’m only finding the shampoo & conditioner combo pack.
Answer:Unfortunately we don’t sell only conditioners. Not everyone like to buy only conditioner. And when you don’t sell enough of any the sku or product – it affects your matrices with amazon. You need to be able to move the products to be able to be in good standing with amazon.


Question:Do you rinse out the conditioner or can you use it as a leave in conditioner? It does not say on the directions.
Answer:It is not a leave-in conditioner. You have to leave conditioner on for 1 to 3 minutes before rinsing it out.

Question:do you test on animals?
Answer:I don’t believe they would test this on animals. I purchased it and I didn’t care for it. It doesn’t lather up at all and it didn’t make my hair feel clean after it dried. You know when your hair is clean it just has body and its soft I didn’t get that from this shampoo and rinse.


Question:Is this sulfate and paraben free?
Answer:Yes it is sulfate, paraben and cruelty free. Plus our shampoo and conditioner is made in the US and not in India or China.


Question:Is it safe to use on curly hair? Products tend to dry my hair out.
Answer:I am on meds that thin my hair. I use this shampoo to protect what I have left and my hair is well hydrated and soft…..and curly. I’ve wanted curly hair all my life!


Question:Does this contain silicone?
Answer:No there is no silicone. I read the ingredients on both the shampoo and conditioner, the ingredients on both are pretty much all natural.


Question:Hi can i put peppermint oil in this? my fiancé hates the smell! He says i smell like an old lady ( no offense!) ❤️
Answer:If you like the peppermint fragrance, we would advise you to use our peppermint shampoo with Biotin. It is available on Amazon and we are sending you a link for your convenience. Here is Amazon link. https://www.amazon.com/dp/B08PKTSNBH?ref=myi_title_dp&th=1


Question:What does the shampoo / conditioner smell like?
Answer:They both have a fruity smell to them. Like apple scented. The conditioner has a tiny bit of chemical smell when you apply it, but not unpleasant.


Question:What is the PH of this product? Answer if you know
Answer:I don’t know the ph


Question:I have been told that biotin does nothing externally. It has to be used internall?
Answer:I take 10,000 mcg of biotin daily. It has so many benefits. Does wonders for your hair as well. I use this shampoo combo because there are no harmful ingredients.


Question:do you rinse out the conditioner or leave it in?
Answer:Love the conditioner. Rinse it out. Usually live it on hair for several minutes and rinse out. Definitely detangles hair.


Question:Where are your products sourced??
Answer:The shampoo and conditioner are manufactured in the USA. I’m not sure where their products are sourced. You can use the Web in your search for suppliers. The Thomas Register online will help you locate companies and products manufactured in North America.


Question:How do you get the pumps open? Someone said that you need to unscrew the cap and they pop up, someone else said twist them, but neither thing works.
Answer:Dear Valued Customer, To open the pump, you have to insert the pump into liter bottle. Firmly secure cap on liter bottle, twisting cap in a clockwise motion. To open spout, hold the cap on the neck of the bottle and twist the spout counter-clockwise until it pops up. Please do let us know if you have any other question.


Question:Would this shampoo be good for oily hair?
Answer:Absolutely. If you could read the reviews it has helped so many of customers with dry hair. Our shampoo is packed with nutrients, can help with tangles and frizzy hair, bring back body and shine, decrease residue and clarify, stimulate the scalp, decrease dandruff, and unclog hair follicles which may help with excess … see more


Question:What is the ph number of shampoo & conditioner?
Answer:The no is already written on the bottle. But here is the no just in case, 732.614.9120


Question:Does it have a dht blocker?
Answer:Not sure.

Question:Is there alcohol of any kind in the shampoo or conditioner?
Answer:There is a common misconception as it’s not drying alcohol. Cetearyl alcohol and Cetyl alcohol are two of the most common fatty alcohols in hair products. These particular alcohols are emollients and they are known to soften your skin and hair.

Question:How does this compare to the wow acv shampoo and conditioner?
Answer:I think it’s way better. With WOW I found that the shampoo became ineffective. I was having to wash my hair twice in the shower for it to feel clean. With this brand, I haven’t had to do that and I’ve been using it for over 6 months now. I will never by the WOW brand again. The conditioners are comparable.

Question:Do your products contain dmdm hydantoin?
Answer:No it does not contain dmdm hydantoin. Our product is all natural and all the ingredients are already listed on the bottle.


Question:Does the WOW apple cider vinegar shampoo and conditioner really improve condition of dandruff and psoriasis ?
Answer:We are actually Vita A to Zee and WOW. We manufacture our product here in the US, while WOW’s does it manufacturing in India. We do not want to talk more about the difference of manufacturing in the US and anything manufactured outside the US. To your question, our ACV shampoo is safe all hair type. Apple cider vinegar… see more

Question:Does this product help with dandruff?
Answer:Absolutely. Apple cider vinegar has natural antibacterial and anti-fungal properties, which makes it pretty effective in killing and preventing dandruff-causing yeast on the scalp.

Question:how do you get the pump to work??
Answer:Twist the white top to unscrew. Make sure gold part stay secured and unmoved while you unscrew the white part. Once the white part pops up, it is ready to pump. If the gold part is loose, then pumping would not work well.

Question:What is the full list of ingredients?
Answer:The ingredient list is too long, would like to see a picture of the ingredient list?

Question:Can you use this on dyed hair?
Answer:Absolutely. It’s absolutely safe for colored hair.

Question:The description says it’s made in nevada, but then says it’s made in california. is it even really made in usa?
Answer:The bottle says New Jersey’s

Question:Is the matching conditioner necessary for results?
Answer:That’s a very good question. We make formulas for shampoos and conditioners side-by-side. The ACV & Avocado Moisturizing Shampoo and Conditioner were specially formulated to moisturize, soften, strengthen, boost shine, and ease detangling on wash day.

Question:Does it help you hair grow
Answer:One of the main reasons for the hair fall is dandruff, frizz. What ACV does – it helps maintain the pH level which eventually help get rid of dandruff and frizz. When you have healthy skin, it naturally helps with the hair growth. Biotin is another ingredient which is used for the hair growth.

Question:My daughter has a pretty smelly scalp…would this help with that?
Answer:I understand that apple cider is good for the scalp. I would try it for a while but I think you will like it.

Question:I’m trying to grow out my hair, will this help any?
Answer:The answer is yes. (ACV) is chock full of nutrients and it will balance the pH of your scalp. It has been shown to thicken hair and remove dead skin cells that can clog follicles and hurt your hair’s ability to grow.